Grosyhub
10% OFF on all products with online payment

Frequently Asked Questions

We are answering most frequent questions. No worries if you not find exact one. You can find out more by searching or continuing clicking button below or directly contact our support.

Grosyhub is your one-stop destination for smart, stylish, and practical home and kitchen essentials. We specialize in high-quality products such as organizers, mats, storage solutions, and modern house-upgrade items designed to make everyday living easier and more organized. Our curated collection includes everything you need to transform your living spaces.

Placing an order is simple! Browse our product catalog, add items to your cart, and proceed to checkout. You can create an account for faster checkout or checkout as a guest. Follow the steps to enter your shipping details, select a payment method, and confirm your order. You'll receive an order confirmation email once your order is placed successfully.

We accept various payment methods including credit cards, debit cards, UPI, net banking, and digital wallets. All payments are processed securely through our encrypted payment gateway to ensure your financial information is protected.

We offer fast and reliable delivery across India. Shipping charges and delivery times vary based on your location. Standard delivery typically takes 3-7 business days. Express delivery options are available for select locations. You can track your order status in real-time through your account dashboard or using the tracking number provided in your shipping confirmation email.

Yes, we have a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can return unused items in their original packaging within 7 days of delivery. Please visit our Return Policy page for detailed information about return conditions, process, and refund timelines.

During checkout, you'll find a field to enter your coupon or promo code. Simply paste or type the code and click "Apply". The discount will be automatically calculated and reflected in your order total. Make sure to check the coupon validity period and minimum order requirements. Some coupons may be valid for specific categories or products only.

Absolutely! We are committed to providing only high-quality, authentic products. We work directly with trusted manufacturers and suppliers to ensure every product meets our quality standards. All items undergo quality checks before being shipped to ensure you receive products that are durable, safe, and meet your expectations.

Once your order is shipped, you'll receive a tracking number via email and SMS. You can track your order by logging into your account and visiting the "Track Orders" section, or by using the tracking link provided in your shipping confirmation email. The tracking information will show the current status and estimated delivery date.

We sincerely apologize for any inconvenience. If you receive a damaged or defective product, please contact our customer support team immediately at info@grosyhub.com or call us at 8866559670 within 48 hours of delivery. We'll arrange for a replacement or full refund as per your preference. Please keep the product and packaging intact for our inspection.

Yes, we offer special pricing for bulk orders and wholesale purchases. If you're a retailer or business looking to purchase in large quantities, please contact our sales team at info@grosyhub.com or call 8866559670. We'll provide you with competitive pricing and customized solutions based on your requirements.

We're here to help! You can reach our customer support team through multiple channels: Email us at info@grosyhub.com, call us at 8866559670, or chat with us on WhatsApp (click the WhatsApp icon on the left side of the page). You can also fill out the contact form on our Contact Us page. Our support team is available to assist you with any queries or concerns.

Currently, we primarily serve customers across India. For international shipping inquiries, please contact our customer support team at info@grosyhub.com with your shipping address and product requirements. We'll check availability and provide you with shipping options and costs.